Since starting New Media Communications in his Ohio basement in January 1995, Mike Connell has built his firm into one of the leading Web designers for conservative causes and Republican politicians. That GOP business also has led to significant government accounts for GovTech Solutions, a separate online services company owned by his wife Heather.

The road to New Media's success hasn't always been smooth. But after enduring a slow start and some lean years, business has taken off. Now during the busy campaign season, Connell can fly to visit clients in Washington and around the Midwest on the six seat Piper airplane he owns.

The Internet has taken Connell on a wild ride.

In 1995, the online frontier was largely unconquered by the political set. In March of the previous year, according to the Cleveland Plain Dealer, U.S. Rep. Martin Hoke trumpeted his status as the first Ohio congressman with an e-mail address, which he said offered "a new way for the 10th District computer techies to take a ride on the information highway right into their congressional office in Washington." If reporters called Hoke's office then, they could have connected with his 30-year-old press secretary, Mike Connell.

Connell was an early promoter of political technology. He had made a name for himself in Republican circles by designing software for the George H. W. Bush campaign in 1988. At the end of 1994, he left Hoke's office and moved to Ohio to start New Media, with start-up funds from a Small Business Administration loan.

Selling the Internet as a political tool was tough work in the beginning. Before politicians would pay to be on it, they had to know what it was. In a July 1996 article for Campaigns & Elections magazine, Connell praised "the boldest new medium since the invention of the Gutenberg press," but conceded that "you'll be lucky if it touches as many people between now and November as a single TV or newspaper ad."

For nearly four decades, political consultant Bob Shrum has been one the most influential voices of the Democratic Party and a populist icon for his campaigns that stressed a "people vs. the powerful" message.  

"I believe that the essence of being a Democrat is about standing up for the people," Shrum told the Boston Globe in April 2004. "You can come up with any variation of words to convey it, but from the beginning, that is what the Democratic Party is fundamentally about."

Shrum, who retired from consulting in early 2005, has worked with practically every major Democratic figure — from George McGovern to Al Gore, from Ted Kennedy to John Kerry. But, despite crafting successful media campaigns for dozens of U.S. senators, governors and big-city mayors, he has failed to help elevate a candidate to the Oval Office. 

Shrum has been a speechwriter or principal media advisor on several presidential campaigns, his last being John Kerry's unsuccessful 2004 run. His firm, Shrum, Devine & Donilon, worked on the campaign's media and advertising strategy, receiving payments worth almost $2.5 million according to the Center for Public Integrity's analysis of 2003 and 2004 Federal Election Commission records.

Shrum and another Kerry media adviser, Jim Margolis of the political consulting firm GMMB, were also involved in the formation of a consortium they named Riverfront Media, created exclusively for the campaign to produce most of Kerry's television ads and to make the media buys. Riverfront received more than $150 million in payments from the Kerry campaign and the Democratic National Committee, the Center found.  

Hal Malchow wrote the book on what has come to be known as "micro-targeting."

The textbook-sized The New Political Targeting, published in 2003, is a dense tome written for political professionals. It is unlikely to make the bestseller lists, but if one takes its premise, that is unimportant. It only has to reach the right people.

"What most Americans and many political observers fail to understand," Malchow writes, "is that almost every competitive election is decided by a small percentage of the voters."

In major elections, fewer than 20 percent of all voters are "truly undecided," he says. The challenge is to find them — and the message that will sway them and bring them to the polls.

In essence, targeting shoots to get the magical 50 percent-plus-one needed to win.

Malchow has put his principles into practice at his firm MSHC Partners (its name recently changed from the more cumbersome Malchow Schlackman Hoppey & Cooper). In 2004, the firm provided direct mail services to federal candidates, including Democratic presidential contender Sen. John Kerry.

The micro-targeting strategy has gained popularity with the sheer amount of data — both public information and consumer information — collected in databases and available for purchase. Commercial marketers, Malchow argues, have become experts at predicting the buying habits of consumers, while political campaigns have been slow to follow. The result, he writes, is that "most campaigns do a poor job of finding the voters they need."

Since Malchow's book was published, the Republican Party has been credited with finding potential voters for President George W. Bush's 2004 re-election campaign using the micro-targeting approach that draws upon consumer research to predict political leanings.

In the 2004 federal races, more than $1.85 billion flowed through a professional corps of consultants whose influence plays an important, though largely unexamined, role in the unrelenting escalation of campaign spending, a groundbreaking Center for Public Integrity study has found.

The money going to these consultants amounted to more than half of the total spending by presidential candidates, national party committees, general election candidates for Congress, and so-called "527"s — independent political groups.

The high cost of running for office raises concerns because fundraising demands can ultimately bind elected officials to special interest donors and lobbyists who help with fundraising — deepening the widely held perception that politicians serve the interests of large contributors over those of constituents.

Potential candidates who can't meet the fundraising demands are shut out.

The Center conducted a six-month review of thousands of Federal Election Commission and Internal Revenue Service reports on spending during 2003 and 2004 in 471 races. The study involved more than 900 general election presidential, House and Senate candidates; the four other presidential primary candidates who spent $20 million or more; the six major party committees; and 90 nonprofit 527 groups.

The Center's database team sorted through nearly a million individual expenditures. Unlike the other records, Senate candidates' disclosures are not filed electronically. The Center hired a vendor to convert those paper records into electronic form so they could be included in the study.

The study, sponsored by the Joan Shorenstein Center on the Press, Politics and Public Policy, found that:

Mark Mellman got his start in the politics of polling as a graduate student at Yale.

In 1981, Connecticut congressional candidate Bruce Morrison asked for Mellman's help on his campaign. The Democrat went on to win, and Mellman went to Washington, D.C., to form Information Associates, which became incorporated as The Mellman Group in 1986.

The firm specializes in polling and focus groups for Democratic candidates and progressive organizations, as well as corporate and government clients. It performs research for candidates to see which messages will get through to voters. The group also performs public opinion surveys for corporations and interest groups, sometimes teaming with Republican polling firms such as Public Opinion Strategies.

The Mellman Group's client list includes the NBA's Washington Wizards, United Airlines, both PepsiCo and Coca Cola, more than three dozen Democratic House and Senate campaigns, and government agencies that include the departments of Justice, State and Labor. The firm also works outside the country for corporate and political clients, for example, helping César Gaviria win the presidency of Colombia in 1990.

In the 2004 presidential race, Massachusetts Sen. John Kerry was the firm's client. At a Stanford University conference the week after the November election, Mellman jokingly commented on his reaction to the Democrat's loss: "[Y]ou can't imagine how much time it takes to lie on the floor in a fetal position, it really takes a lot out of me."

The image — encouraged by some politicians — of the pollster telling the candidate what position to take just isn't true, according to Mellman Group Vice President Doug Usher.

In the weeks before the 2004 general election, after the House ethics committee admonished Rep. Tom DeLay for ethics violations, his re-election campaign tried a new tack.

“They went up with a television ad that attempted to show the other side of Tom DeLay — a soft, cuddly version of Tom DeLay,” pollster Rob Autry told the audience at a 2006 political consulting conference.

It fell to the Texan’s pollsters at Public Opinion Strategies, the Republican research firm of which Autry is a vice president, to tell them that the public wasn’t buying it.

“While they acknowledged that, ‘Hey, he’s probably a decent guy,’” Autry said, surveyors kept hearing “‘I’m not so sure he’s the right guy for me.’” Worse, over the two- or three-week run of the ad, “the numbers hadn’t moved at all.”

With only days before the election, the pollsters argued for a change in strategy: focus attention on DeLay’s opponent. The new ad linked his Democratic opponent Richard Morrison to John Kerry, Howard Dean and Michael Moore. On Election Day, DeLay regained his seat by a 14 percent margin.

Since its 1991 founding, Public Opinion Strategies has done more than 7,600 surveys for politicians, government agencies and corporations. Its Web site describes the firm as “strategic partners,” who “use data to make decisions” and “don’t hesitate to have an opinion, make a judgment, and then live or die by the results.” In the 2004 elections, the firm took in more than $4.5 million for its campaign services, which constitute “about half” of its work, according to the Web site.

The proof that media consultants abuse their clients, according to Doug Bailey, founder of The Hotline political news service and former Republican consultant, is the sheer volume of airtime they advise candidates to purchase now.

The number of times each political ad airs has risen exponentially over the years — a phenomenon other consultants confirm — and in Bailey's mind, for no valid strategic reason.

He's convinced that bloated ad buys flow directly from the consultants' pecuniary interests.

A study by the Center for Public Integrity found that in the 2003-2004 presidential election cycle, candidates for national office, party committees and independent "527" political groups spent more than $1.78 billion on campaign consultants, 67 percent of which went to media consultants who handle ads.

The silver-haired Bailey says that with each passing year, he sees an escalation in volume of political advertising, which is measured and priced in the television business according to "rating points."

"In the seventies, a campaign that bought 500 gross rating points a week in a market was considered to be either on the verge or having crossed the line [of] too much," he says during an interview in the third-floor lunchroom down the hall from his office at the Watergate. "And yet today, in the closing weeks of any contested campaign, it's not unusual for campaigns to be buying 3,000 gross rating points. Which is just a massive, massive buy."

And why? "Because consultants earn more money, the more ads that are bought," he says.

To put the numbers in perspective, a 500-point buy means the entire viewing audience will see a commercial — on average — five times in one week. A 3,000-point buy means viewers — in theory — will see it an average of 30 times.

Just days before the 2004 presidential election, a chilling political advertisement arrived in the mailboxes of voters in the key swing state of Pennsylvania.

Directly below a darkened image of the Democratic nominee, the front of the brochure carried the question: "How Can John Kerry Lead America In A Time Of War?" It charged Kerry with "changing positions," "cutting defense" and "slashing intelligence," and featured images of the front pages of nine newspapers, each with a photo of the World Trade Center ablaze and billowing smoke. Another image of the smoldering towers appeared on an inside page, detailing the charges against Kerry's record on defense and intelligence.

The award-winning brochure — the ad was honored with a "Pollie" by the American Association of Political Consultants — was funded by the Republican National Committee, but was the work of Olsen & Shuvalov, an Austin, Texas-based consulting firm that traces its roots to Karl Rove, President Bush's senior adviser.

The company that would go on to become Olsen & Shuvalov was formed in 1999 when Rove sold the assets of his direct mail firm, Karl Rove & Co., to Todd Olsen and Ted Delisi, two of his former employees. Now run by Olsen and another longtime Republican consultant, Heather Shuvalov, the outfit specializes in direct mail campaigns and fundraising. A subsidiary group, Praxis List Co., manages and rents out the mailing lists of potential GOP donors.

The room is packed at a Washington, D.C., conference for political consultants. They've assembled for a panel discussion entitled "Understanding the Internet In Campaigns." The speaker at the microphone begins as latecomers stand or drag chairs into the crowded room.

"My name is Bill Hillsman," he announces in a reedy voice that cuts through the chatter. "I was sent with a message for you all.

"I was sent here by the voters and I was sent here by the non-voters. And what they're here to say is that if you screw up the Internet the same way that you've screwed up television advertising, radio advertising, direct mail, those stupid phones calls — 'Hey Mom, Ted Kennedy is on the phone, he wants to talk to ya!' — they're all going to stay home. They're sick of it."

Hillsman, it seems, always has a message. The president of North Woods Advertising, he is one of the few political consultants who doesn't associate himself with a particular party. He shows an open disdain for what he calls "Election Industry Inc." — the network of parties and consultants who make their livings from campaigns.

The group he founded, Independent Voters of America, raised money on the Internet for a 2004 anti-Bush ad aimed at "independent and undecided voters in battleground states." The title of his 2004 book neatly sums up his philosophy: Run the Other Way: Fixing the Two-Party System One Campaign at a Time.

Hillsman's ad campaigns have turned heads and raised eyebrows since a series of ads helped get an unknown college professor — the late Paul Wellstone of Minnesota — elected to the U.S. Senate in 1990. One of them, "Looking for Rudy," used the hand-held camera style of director Michael Moore's documentary Roger & Me to follow Wellstone as he walked into then-Sen. Rudy Boschwitz's campaign office to challenge him to a debate (he wasn't there, or in any of the other places Wellstone looked).