"… viously, it hurts everyone when there are things like this going on," says Chris Murray, a telecommunications specialist at Consumers Union, the publisher of Cons …"

"… d billions of dollars and there's nothing that they can do about it," said Chris Murray, legal counsel for Consumers Union in Washington, D.C.A Center for Public …"

"… mers know if they are being bilked a billion dollars in the process," said Chris Murray, legislative counsel for Consumers Union in Washington, D.C.Higher charges …"