"… n. Jay Rockefeller of West Virginia asked me to testify about little-known health insurance industry practices at a hearing of his Senate Commerce Committee, I initia …"

"… f larger legislation to reform the U.S. health care system, especially the health insurance industry. Without disclosure, it’s hard to understand what you’re payi …"

"… als to make sure that consumers understand the benefits and costs of their health insurance policies. The benefits of providing a new summary of coverage document mus …"

"… ic, I would have introduced them to 61-year-old Dariel Banks, who lost her health insurance last year when she was laid off. Since then, she has only been able to fin …"

"… are unemployed or earn so little money that sending monthly premiums to a health insurance company is not a possibility.  I also didn’t note that many of the …"

"… ssary, out of fear of being sued.  Well, if Texans believed their own health insurance rates would go down once tort reform made defensive medicine less prevalen …"

"… Sadly, you probably won’t be surprised to learn that the satisfaction of health insurance plan members is among the lowest across the industries in which J.D. Power …"

"… people find their way through the maze and haze that characterize the U.S. health insurance industry.But now — with a bit of nudging from my colleagues at the Cente …"

"… ntegrity — I’d like to attempt to assist in another way. If you have a health insurance related question — or are in the midst of a fight (or nightmare) with yo …"

"… ow than they were two years ago when I testified before Congress about how health insurance companies “confuse their customers and dump the sick—all so they can s …"

"… to all companies; and the medical loss-ratio (MLR), which is unique to the health insurance industry. The MLR is the ratio between what an insurer actually pays out i …"

"… medical debt, and many of those people have what they thought was adequate health insurance. They found out too late that it was not adequate—or they gambled too mu …"