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"… needed a liver transplant. They asked for prior approval from her insurer, CIGNA, to pay for it. Nataline’s doctors said they believed she had at least a …"
"… 5 percent chance of living five years or longer if she had the procedure.A CIGNA medical director 2,500 miles away in Pittsburgh disagreed. To the astonish …"
"… ampaign to rally public support and media interest in the case. It worked. CIGNA eventually agreed to cover the transplant. Unfortunately, so much time had …"
"… egan to shut down. She died a few hours after the family got the news that CIGNA had changed its mind.As chief spokesman for CIGNA at the time, I was on th …"