On-call employment: Good for business, bad for workers

By Joe Eaton

Call-in shifts are good for business but bad for workers.

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Excerpts from this story referencing "department store Macy’s":

"… raining costs.Call-in shifts not just for high school studentsIn 2011, the department store Macy’s phased out call-in shifts. Instead, it began advertising for “flex teamâ …"