Woman dies on the phone while waiting for 911 to find her

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Joan Lantz of Rock Hill, South Carolina, dialed 911 on her cellphone because she couldn’t breathe. But the dispatcher couldn’t locate her cellphone, a common problem whose solution may be years off after a regulatory victory for the wireless industry. A little less than an hour later, police kicked in her door and found her dead. Listen as dispatchers try to find Lantz.