Key findings from 911 investigation

Key findings:

  • The FCC says more than 10,000 people die every year when calling 911 from a cellphone because dispatchers can’t get quick and accurate information on them.
  • Industry influenced an FCC plan to improve 911-location technology. The rules that eventually passed were based on a plan written by wireless carriers and were called ‘watered-down’ by insiders.
  • The telecommunications industry influenced the new rules through heavy lobbying and cozy relationships with trade groups representing emergency dispatchers.
  • Better location technologies exist that telecoms say would be too expensive to implement. One estimate puts the cost at $25 million per carrier. That’s 0.4 percent of AT&T's 2014 net income.
  • The new rules needed support from two key trade groups representing dispatchers. Both received financial support from the wireless industry.