Excerpts from this story referencing Veterans Benefits Administration

"… s from DOD as well as physical exams — was 206.7 days, according to Veterans Benefits Administration documents. Gathering evidence is the longest part of the claims process. …"

"… it broke apart again.” In March, Allison Hickey, undersecretary of the Veterans Benefits Administration, told members of Congress there is an agreement in place requiring the DOD …"

Excerpts from this story referencing Veterans Benefits Administration

"… th McCoy, the assistant deputy undersecretary for field operations for the Veterans Benefits Administration, said bonuses for claims processors were justified because, even though th …"

Excerpts from this story referencing Veterans Benefits Administration

"… al documents and medical records, all of which received zero points on the Veterans Benefits Administration performance evaluation for processors until December 2012, when the system …"